Scale to Sale: Stories from Salesforce ISV founders
A podcast series where James Gasteen (former ISV founder and CEO of Unaric) talks to Salesforce ISV founders at various stages of their entrepreneurial journey - from those just starting out to founders with serial ISV exits.
Scale to Sale: Stories from Salesforce ISV founders
Building Influence from the Ground Up
In this episode, James is joined by Mahesh Baxi, Co-Founder & CEO at Provus.
Throughout the episode, Mahesh shares his journey in the Salesforce ecosystem and his previous 30 years experience in the world of quote-to-cash.
Mahesh talks to the challenges of the quote-to-cash domain and the evolution of the Salesforce platform. James and Mahesh cover Provus automating services coding processes and the benefits of a data-driven configuration approach. Mahesh also shares effective marketing strategies, including participating in events like Dreamforce and establishing thought leadership through content generation.
Takeaways
- Understand the quote-to-cash domain and the challenges it presents in order to develop effective solutions.
- Consider the evolution of the Salesforce platform and its features when deciding to build an app on force.com.
- Prioritize adoption and user personas when designing and architecting a product.
- Establish credibility and position yourself as a knowledgeable authority in your domain to win large customers.
- Templatize and use a data-driven approach to onboarding to reduce service overhead and improve customer success.
- Participate in events and establish thought leadership through content generation to generate buzz and attract customers.
- Build relationships with Salesforce AEs and SEs to gain traction in the Salesforce ecosystem.
- Be aware of the challenges and competition in the ISV ecosystem within Salesforce and develop a go-to-market strategy accordingly.
About Provus
Provus help organizations to optimize their quoting process with a purpose-built platform for enterprise services organizations.
Want to join the podcast?
If you are a Salesforce ISV founder with an interesting story to tell, we'd love to hear from you. Send us an email to podcast@unaric.com and we'll be in touch.